Privacy Policy

Last updated: March 27, 2026

Copacati Labs LLC ("Copacati," "we," "us," or "our") operates the copacati.ai website and the Copacati platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information that you voluntarily provide to us, including:

Name and email address when you submit a contact form or sign up for updates
Company name, role, and use case information when you request a consultation
Usage data and analytics about how you interact with our website

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide requested services
Send you updates and marketing communications (with your consent)
Improve our website and services
Comply with legal obligations

Platform Data

For customers using the Copacati platform, your business data is processed according to your deployment model. For on-premises deployments, your data never leaves your infrastructure. For hosted deployments, data is stored in isolated, single-tenant environments. In all cases, your business data is never used to train AI models or shared with third parties.

Data Sharing

We do not sell your personal information. We may share information with service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy. You may request deletion of your data at any time by contacting us at hello@copacati.ai.

Your Rights

Depending on your jurisdiction, you may have rights including access to your personal data, correction of inaccurate data, deletion of your data, and opting out of marketing communications. To exercise these rights, contact us at hello@copacati.ai.

Contact

For questions about this Privacy Policy, contact us at hello@copacati.ai or write to Copacati Labs LLC.